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News & Press: Swiss Education Group Alumni

Valérie Des Rosiers

jeudi 2 juin 2016   (0 Comments)
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“I chose to study hospitality management because I like the balance between the logistic of business management and the creativity and warmness of being a great host. So far I do not regret one bit of my choice.

At Hotel Institute Montreux, I developed organizational and time management skills. Having good organizational and time management skills is essential. I have learned that the more organized you are, the more you know how to manage priorities, the less stressed you will be and the more efficient your work will remain. Plus, it will be easier for you to handle unexpected situations that may come in your way.

After graduation, I returned to Canada and took a few months to get back to reality, spend some time with family and friends before starting to look for a job in my hometown to gain some experience within the North American market.

It took longer than expected so I enrolled in a few master classes in wine tasting and Spanish. I then found a job as Sales Coordinator at the Omni Mont-Royal. I was lucky enough to find a job that I wanted in not only a great hotel chain allowing each of its employees to evolve but also within an amazing team. The highlight of my career so far is when they had enough faith in my competences to promote me to a managerial position within a couple of months.

I am now managing the prospection of new customers, the sales of function space for corporate meetings or banquet rooms for special events. I apply upselling techniques to maximize profits along with guest satisfaction, I assist clients from the initial request until the billing point and I develop and maintain good customer relationships. I also participate in sales training and meetings, as well as marketing projects.

The minute I have started to study hospitality management, I knew I was in the right place and I haven’t been proven wrong so far!”

 

 


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